Shipping policy

Shipping Policy

Last Updated: 22-08-2026

Thank you for shopping with ZEBA COUTURE. We are committed to delivering your order safely and on time. Please review the following Shipping Policy before placing your order.

1. Shipping Methods

We currently offer the following shipping options:

  • Standard Shipping: Delivery within approximately 10-15 days after order processing.

  • Express Shipping: Delivery within approximately 10-15 days, where available.

  • Local/Other Delivery Options: Directly delivery by me.

Available shipping methods will be displayed at checkout based on your delivery address.

2. Order Processing Time

Orders are generally processed within 10 - 15  business days after payment is successfully received.

Orders placed on weekends or public holidays may begin processing on the next business day.

Please note that processing time is separate from the shipping/delivery time.

For customized, personalized, made-to-order, or pre-order products, additional processing time may apply. The applicable timeframe will be mentioned on the product page or communicated to you before fulfillment.

3. Delivery Timeframes

Estimated delivery times are:

  • Standard Shipping: 10-15 days

  • Express Shipping: 7-12 days

  • International Shipping:ACCORDING TO THE PLACE, where applicable.

Delivery timeframes are estimates and may vary depending on the destination, courier availability, weather conditions, holidays, public events, or other circumstances beyond our control.

4. Shipping Costs

Shipping charges are calculated based on the delivery location, order value, package weight, and shipping method selected.

  • Standard Shipping: 99 

  • Express Shipping: 149

  • Free Shipping: on order above 1000

  • International Shipping: accordingly

  • Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

5. Order Tracking

Once your order has been dispatched, we will provide tracking information, where available, through [EMAIL/SMS/WHATSAPP].

You can use the tracking number provided to monitor the status of your shipment through the applicable courier service.

Please allow [X-X HOURS] after dispatch for tracking information to become active.

6. Delivery Issues and Delays

While we make every reasonable effort to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances outside our control, including:

  • Courier or logistics delays

  • Incorrect or incomplete shipping addresses

  • Severe weather or natural events

  • Public holidays or peak shopping periods

  • Transportation disruptions

  • Customs or regulatory delays

  • Other unforeseen circumstances

If your order is significantly delayed, please contact us at khanzeba0013@gmail.com with your order number so that we can assist you.

7. Incorrect or Incomplete Address

Customers are responsible for providing an accurate and complete delivery address at checkout.

If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.

Please contact us as soon as possible if you notice an error in your shipping information.

8. Damaged or Missing Packages

If your package arrives damaged, please contact us at khanzeba0013@gmail.com within 7 day of delivery and provide photographs/videos of the package and product, along with your order details.

If your tracking information shows that an order has been delivered but you have not received it, please contact us promptly so we can investigate the issue with the courier.

9. International Shipping

We offer international shipping to,USA,UAE,UK,ALL OVER THE WORLD where applicable.

International customers are responsible for any applicable customs duties, import taxes, VAT, or other charges imposed by the destination country, unless otherwise stated at checkout.

International delivery times may vary due to customs clearance and local delivery conditions.

10. Contact Us

If you have any questions about shipping or the status of your order, please contact us:

ZEBA COUTURE
Email: khanzeba0013@gmail.com
Phone/WhatsApp: 9140898955
Business Hours: 24/7

We will be happy to assist you with your order.